Privacy Policy

App Name: Facenova

Last Updated: June 22, 2026

Facenova ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application.

1. Scope

This Privacy Policy applies to Facenova iOS application, including AI image generation, AI video generation, editing, rendering history, subscription features, and in-app credit purchase features.

2. Information We Collect

2.1 User Content

We collect the content you choose to upload or create in the app, including photos, videos, and text prompts. Uploaded content may contain sensitive visual information, including faces.

2.2 Account and Session Data

We collect and process basic account/session data (for example, anonymous user ID, access token, and app session state) to operate authentication and maintain service continuity.

2.3 Device and Technical Data

We collect limited technical data such as app version, OS version, device model, locale, network status, and diagnostic logs for reliability, security, and troubleshooting.

2.4 Purchase and Subscription Data

When you make purchases, we process transaction metadata and verification payloads needed to validate subscriptions or coin packages and update your in-app balance/status.

2.5 Advertising Attribution Data (With Permission)

With your permission through Apple's App Tracking Transparency (ATT), we may access advertising-related identifiers (such as IDFA) for attribution and campaign performance measurement.

3. How We Use Information

• Provide AI image/video features you explicitly request.
• Generate, render, and return output content to your device.
• Verify in-app purchases and subscriptions.
• Maintain product quality, performance, and security.
• Measure attribution and essential product analytics.
• Respond to support and feedback requests.

3.1 AI Processing

Facenova provides AI-based creative features using models and processing infrastructure operated and controlled by our development team. When you choose an AI feature and submit content, your prompts, uploaded images or videos, technical task parameters, and result-related metadata are processed on our own servers to generate the result you request.

We do not send your photos, videos, prompts, face data, or other user-generated content to any third-party AI service. AI image and video generation is performed on infrastructure we control.

Other service providers may receive limited non-content data needed to operate the app, such as payment verification, attribution analytics, or crash/diagnostic functions. These providers do not receive uploaded photos, videos, prompts, face data, or generated images for AI model inference.

3.2 Face Data

When you use face-related features (for example, image/video generation, transformation, or face-based effects), the app may process content that contains facial information.

• Collection: We collect images or videos you upload or select that may contain your face or the faces of other individuals, together with related prompts and task parameters needed to perform the feature you request. We do not create or collect faceprints, biometric identifiers, face geometry templates, or identity profiles.
• Use: Face data is used exclusively to create the AI image or video result you requested and to deliver that result to you. We do not use face data for identity verification, facial recognition, biometric profiling, surveillance, advertising targeting, or training third-party AI models.
• Disclosure and sharing: We do not sell face data, share it with data brokers, or disclose it to third parties for their own purposes. We do not use third-party AI tools, models, services, or providers to process face data.
• Storage: Face-related content is processed on your device or on our own servers under our control. It is not stored on, transmitted to, or processed by any external AI provider or third-party AI system.
• Retention: Source images and videos that may contain face data and are stored on our servers are automatically deleted within 7 days after processing completion. You may request deletion at any time, and we process deletion requests within 30 days.

Face data collection, use, disclosure, sharing, storage, and retention are covered in this section and cross-referenced in Sections 4, 5, 7, and 8.

4. How We Share Information

We do not share your content (including photos, videos, images containing faces, or prompts) with any third-party AI tool, model, service, or provider.

We may share limited non-content data only where necessary for service operation, such as payment verification, security, fraud prevention, legal compliance, and attribution analytics. No service provider receives your user content, photos, videos, prompts, face data, or generated images for AI generation or AI model processing.

5. Data Security

We use reasonable technical and organizational safeguards to protect your data, including secure transmission, access controls, and operational monitoring. However, no transmission or storage system is 100% secure.

6. Third-Party Services

Facenova does not use any third-party AI tools, models, services, or providers for user content generation. No user photos, videos, face data, prompts, or generated images are transmitted to external AI systems.

Facenova may use third-party infrastructure for non-AI purposes such as payment verification, attribution analytics, and crash/diagnostic functions, with data minimization applied.

7. Your Rights and Deletion Requests

You may request deletion of your eligible data by contacting us. We will verify your request and process it within 30 days, unless a longer retention period is required by law or security obligations.

8. Data Retention

We retain data only as long as necessary to provide services and meet legal/security obligations.

• Face-related uploaded content: Automatically deleted within 7 days after processing completion.
• Deletion requests: Processed within 30 days.
• Operational logs: Retained for limited periods required for reliability and abuse prevention.

9. App Tracking Transparency (ATT)

We request tracking permission using Apple's ATT framework before accessing tracking identifiers. If you decline, attribution capabilities are reduced, but core app features remain available.

10. Children's Privacy

Facenova is not directed to children under 13. We do not knowingly collect personal data from children under 13.

11. International Processing

Depending on your location and service architecture, data may be processed in regions where our infrastructure operates. We apply safeguards to protect data in cross-border processing scenarios.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date and, where required, additional notice.

13. Contact Us

If you have any questions about this Privacy Policy or need to request data deletion, contact us at:

Email: hoangvanluong8538@icloud.com

If your legal or compliance team requires a different support email or jurisdiction-specific clause, replace the contact and legal details above before publishing.